What should I know when calling 911?

The information needed depends on the emergency, but the most important things the call taker will want to know are WHERE the emergency is, WHAT the emergency is, and CALLER INFORMATION. Caller Information is asked for in case a follow up call, or other information is needed. A name and phone number where you can be reached could be invaluable in an emergency. The Sherborn Police Department will respond to a anonymous call, but providing as much information as possible will only aide us in providing the proper response.

Show All Answers

1. So what happens when I dial 911 in Sherborn?
2. Why am I being asked where the emergency is if you already have the information?
3. Why do all 911 calls go to the Police Station?
4. When should I dial 911?
5. What should I know when calling 911?
6. What happens if I dial 911 from a cell phone?
7. Can using a Voice Over Internet Protocol (VOIP) connection change the information sent when I dial 911?
8. Can I place a test 911 call?