Why do all 911 calls go to the Police Station?

It is important for all emergency calls to go to a single Public Safety Answering Point (PSAP) in a jurisdiction so employees can be trained in how to best handle the calls, and the response. In Sherborn, ALL Police Officers are certified to operate the e911 system, and are capable of dispatching Police, Fire, and EMS. Beyond that, the Police Department can request services from, Advanced Life Support (should the Fire Department request it), Med-Flight, even local utilities or the Highway Department.

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1. So what happens when I dial 911 in Sherborn?
2. Why am I being asked where the emergency is if you already have the information?
3. Why do all 911 calls go to the Police Station?
4. When should I dial 911?
5. What should I know when calling 911?
6. What happens if I dial 911 from a cell phone?
7. Can using a Voice Over Internet Protocol (VOIP) connection change the information sent when I dial 911?
8. Can I place a test 911 call?